Ashes of Creation developers ended the partnership with My.Games
Intrepid Studios will open new offices in Amsterdam to provide full publishing activities in Europe and the CIS. Also, in the recent post, the developers answered players' questions about possible problems with My.Games accounts.
As Steven Sharif explained, it was reasonable to work with a well-known company to distribute the game. However, as Intrepid Studios developed, the management decided to revise its strategy and eventually expand its responsibilities to become a global publisher of their project Ashes of Creation.
Users who pre-ordered the game through the MY.GAMES platform would be able to transfer their account. Detailed instructions are promised to be published within the next weeks. If you don't want to transfer the account, you can apply for a refund through the support team.